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Dealers / Cleveland, OH / Motorcars Group
Used car dealerCleveland, OH
B

Motorcars Group

Buyer's Guide grade B · 237 public reviews · September 2026

Motorcars Group earns a B. 237 public reviews average 4.2 stars and 12.7 percent are one or two stars. That ranks it above 34 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.7 percent, higher than the 11.1 percent typical near Cleveland
  • Reviewers mention pricing most, in 6 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.2 from 237 public reviews. After the grade pulls it toward the national average, it counts as 4.21. 12.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star147 62%
4 star43 18%
3 star17 7%
2 star9 4%
1 star21 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

pricing 6waiting area 6honda 6cookies 5toyota 5car wash 4oil 4finance 4coffee 4professional 4

Buying From Motorcars Group

Motorcars Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3077 Mayfield Rd, Cleveland, OH 44118
Phone216-321-9100
Websitemotorcarstoyota.com
TypeUsed car dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Motorcars Group a good dealer?
Motorcars Group earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 237 public reviews averaging 4.2 stars, with 12.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Motorcars Group inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cleveland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Motorcars Group open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BHonda Of Cleveland Heightsunder a mileBJ&W Auto2.5 milesCAuto Xchange Auto Banx3.0 milesBWestside Auto Mart3.2 milesBVA Motorcars LLC.4.1 milesBMasters Auto Sales7.8 miles

Buyers Also Look At

FUsa MotorcarsClevelandBHonda Of Cleveland HeightsCleveland Heights

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Motorcars Group before you sign.

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Inspect a car at Motorcars Group

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500