Truck Sales at U-Haul

Buyer's Guide grade C · 70 public reviews · September 2026

Truck Sales at U-Haul earns a C. 70 public reviews average 3.8 stars and 18.6 percent are one or two stars. That ranks it above 19 percent of graded dealers around Cleveland.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 18.6 percent, higher than the 11.1 percent typical near Cleveland
Reviewers mention friendly staff most, in 14 reviews
Open Sundays · Truck dealer

Why It Got a C

The star average is 3.8 from 70 public reviews. After the grade pulls it toward the national average, it counts as 3.93. 18.6 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star30 43%

4 star16 23%

3 star11 16%

2 star3 4%

1 star10 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

friendly staff 14rental process 6clean truck 2fast checkout 2cleanliness 2gas 2feel 2truck rental 2

Buying From Truck Sales at U-Haul

Truck Sales at U-Haul deals in trucks. Work trucks carry their history in the frame, the hitch and the drivetrain, and a clean cab can sit on a tired chassis. Check the tow gear and look underneath before you pay.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	16515 Lorain Ave, Cleveland, OH 44111
Phone	216-251-4130
Website	uhaul.com
Listed features	Sells used vehicles, Credit cards, Debit cards
Type	Truck dealer

Hours

Monday	7 AM to 7 PM
Tuesday	7 AM to 7 PM
Wednesday	7 AM to 7 PM
Thursday	7 AM to 7 PM
Friday	7 AM to 8 PM
Saturday	7 AM to 7 PM
Sunday	9 AM to 5 PM

Common Questions

Is Truck Sales at U-Haul a good dealer?

Truck Sales at U-Haul earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 70 public reviews averaging 3.8 stars, with 18.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Truck Sales at U-Haul inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Cleveland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Truck Sales at U-Haul open on Sunday?

Its listed Sunday hours are 9 AM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BTradewinds Motor Centerunder a mile BEMS Used Car Dealershipunder a mile FAll Streets Automotiveunder a mile BLombardo Auto Sales1.3 miles CBig Joe's Auto Sales Inc.5.3 miles CSpitzer Jeep RAM Brook Park2.7 miles

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Truck Sales at U-Haul before you sign.

951-267-8500 Call now

Inspect a car at Truck Sales at U-Haul

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500