Jay Auto Group
Buyer's Guide grade A · 1,955 public reviews · September 2026
Jay Auto Group earns an A. 1,955 public reviews average 4.8 stars and 2.8 percent are one or two stars. That ranks it above 97 percent of graded dealers around Cleveland.
At a glance
- Past buyers are close to unanimous. Few complaints across a long record.
- Complaint share 2.8 percent, lower than the 11.1 percent typical near Cleveland
- Reviewers mention kind staff most, in 93 reviews
- Closed Sundays · Used car dealer
Why It Got an A
The star average is 4.8 from 1,955 public reviews. After the grade pulls it toward the national average, it counts as 4.79. 2.8 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Jay Auto Group
Jay Auto Group is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 18800 Rockside Rd, Bedford, OH 44146 |
|---|---|
| Phone | 440-316-2484 |
| Website | jayauto.com |
| Listed features | Oil changes, Service department, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Used car dealer |
Hours
| Monday | 9 AM to 9 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 6 PM |
| Thursday | 9 AM to 9 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 9 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Jay Auto Group a good dealer?
Can I get a car at Jay Auto Group inspected before I buy?
How is the grade worked out?
Is Jay Auto Group open on Sunday?
Other Graded Dealers Nearby
Buyers Also Look At
Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.
Inspect it on the lot
We check the car at Jay Auto Group before you sign.
951-267-8500Call nowInspect a car at Jay Auto Group
Send the car details and we will call you back.
The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.