Katie The Car Lady

Buyer's Guide grade A · 128 public reviews · September 2026

Katie The Car Lady earns an A. 128 public reviews average 4.9 stars and 3.1 percent are one or two stars. That ranks it above 97 percent of graded dealers around Cleveland.

At a glance

Past buyers are close to unanimous. Few complaints across a long record.
Complaint share 3.1 percent, lower than the 11.1 percent typical near Cleveland
Reviewers mention car buying experience most, in 33 reviews
Closed Sundays · Used car dealer

Why It Got an A

The star average is 4.9 from 128 public reviews. After the grade pulls it toward the national average, it counts as 4.80. 3.1 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star124 97%

4 star0 0%

3 star0 0%

2 star1 1%

1 star3 2%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 33leasing 23leasing process 7seamless process 7finding the right car 7trustworthy staff 5fair pricing 4knowledgeable about cars 3easy car buying 3no pressure sales 2

Buying From Katie The Car Lady

Katie The Car Lady is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	5161 Mayfield Rd, Lyndhurst, OH 44124
Phone	216-998-9550
Website	katiethecarlady.com
Listed features	Sells used vehicles, Credit cards, Debit cards, Phone pay, Women owned
Type	Used car dealer

Hours

Monday	9 AM to 5.30 PM
Tuesday	9 AM to 5 PM
Wednesday	9 AM to 5 PM
Thursday	9 AM to 5.30 PM
Friday	9 AM to 5.30 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is Katie The Car Lady a good dealer?

Katie The Car Lady earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 128 public reviews averaging 4.9 stars, with 3.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Katie The Car Lady inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Lyndhurst. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Katie The Car Lady open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BKen Ganley Nissan Mayfield1.7 miles BNick Mayer Lincoln Mayfield1.9 miles CAuto Xchange Auto Banx2.1 miles BCrestmont Buick GMC3.7 miles AAudi Bedford Service and Parts8.1 miles AVehicle Selection LLC14.9 miles

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Katie The Car Lady before you sign.

951-267-8500 Call now

Inspect a car at Katie The Car Lady

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500