Jay Buick GMC
Buyer's Guide grade B · 1,342 public reviews · September 2026
Jay Buick GMC earns a B. 1,342 public reviews average 4.6 stars and 8.5 percent are one or two stars. That ranks it above 75 percent of graded dealers around Cleveland.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 8.5 percent, lower than the 11.1 percent typical near Cleveland
- Reviewers mention courteous staff most, in 99 reviews
- Closed Sundays · Used car dealer
Why It Got a B
The star average is 4.6 from 1,342 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Jay Buick GMC
Jay Buick GMC is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 18800 Rockside Rd, Bedford, OH 44146 |
|---|---|
| Phone | 440-252-0504 |
| Website | jaybuickgmc.com |
| Listed features | Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Debit cards, Phone pay, Delivery |
| Type | Used car dealer |
Hours
| Monday | 7.30 AM to 8 PM |
|---|---|
| Tuesday | 7.30 AM to 6 PM |
| Wednesday | 7.30 AM to 6 PM |
| Thursday | 7.30 AM to 8 PM |
| Friday | 7.30 AM to 6 PM |
| Saturday | 8 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Jay Buick GMC a good dealer?
Can I get a car at Jay Buick GMC inspected before I buy?
How is the grade worked out?
Is Jay Buick GMC open on Sunday?
Other Graded Dealers Nearby
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122 points, a full scan and a road test, on the lot, same day report.