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Dealers / Cleveland, OH / Ken Ganley Nissan Mayfield
Nissan dealerMayfield Heights, OH
B

Ken Ganley Nissan Mayfield

Buyer's Guide grade B · 2,184 public reviews · September 2026

Ken Ganley Nissan Mayfield earns a B. 2,184 public reviews average 4.5 stars and 8.6 percent are one or two stars. That ranks it above 65 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.6 percent, lower than the 11.1 percent typical near Cleveland
  • Reviewers mention leasing most, in 91 reviews
  • Closed Sundays · Nissan dealer

Why It Got a B

The star average is 4.5 from 2,184 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 8.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,785 82%
4 star152 7%
3 star58 3%
2 star38 2%
1 star151 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 91courteous staff 70car buying experience 68easy process 53oil change 33new car purchase 30comfortable atmosphere 25tire rotation 21no pressure sales 11detailing 4

Buying From Ken Ganley Nissan Mayfield

Ken Ganley Nissan Mayfield sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address6060 Mayfield Rd, Mayfield Heights, OH 44124
Phone440-449-9500
Websitemayfieldnissan.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeNissan dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Ken Ganley Nissan Mayfield a good dealer?
Ken Ganley Nissan Mayfield earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,184 public reviews averaging 4.5 stars, with 8.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ken Ganley Nissan Mayfield inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Mayfield Heights. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ken Ganley Nissan Mayfield open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500