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Dealers / Cleveland, OH / Montrose Auto Outlet
Used car dealerCleveland, OH
B

Montrose Auto Outlet

Buyer's Guide grade B · 1,393 public reviews · September 2026

Montrose Auto Outlet earns a B. 1,393 public reviews average 4.5 stars and 11.1 percent are one or two stars. That ranks it above 57 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.1 percent, level with the 11.1 percent typical near Cleveland
  • Reviewers mention car buying experience most, in 100 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 1,393 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,157 83%
4 star61 4%
3 star20 1%
2 star27 2%
1 star128 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 100accommodating staff 48easy process 40car selection 26vehicle selection 22no pressure sales 17used cars 14range rover 11jaguar 6new truck 3

Buying From Montrose Auto Outlet

Montrose Auto Outlet is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address9600 Brookpark Rd, Cleveland, OH 44129
Phone216-220-6761
Websitemontroseautooutlet.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Veteran owned
TypeUsed car dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 8 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Montrose Auto Outlet a good dealer?
Montrose Auto Outlet earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,393 public reviews averaging 4.5 stars, with 11.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Montrose Auto Outlet inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cleveland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Montrose Auto Outlet open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Montrose Auto Outlet before you sign.

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Inspect a car at Montrose Auto Outlet

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500