Jay Honda
Buyer's Guide grade B · 2,288 public reviews · September 2026
Jay Honda earns a B. 2,288 public reviews average 4.6 stars and 8.6 percent are one or two stars. That ranks it above 74 percent of graded dealers around Cleveland.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 8.6 percent, lower than the 11.1 percent typical near Cleveland
- Reviewers mention leasing most, in 124 reviews
- Open Sundays · Honda dealer
Why It Got a B
The star average is 4.6 from 2,288 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Jay Honda
Jay Honda sells new Honda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 175 Broadway Ave, Bedford, OH 44146 |
|---|---|
| Phone | 440-970-0912 |
| Website | jayhonda.com |
| Listed features | Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay |
| Type | Honda dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 6 PM |
| Thursday | 9 AM to 8 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 9 AM to 6 PM |
| Sunday | 12 PM to 4 PM |
Common Questions
Is Jay Honda a good dealer?
Can I get a car at Jay Honda inspected before I buy?
How is the grade worked out?
Is Jay Honda open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.