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Dealers / Cleveland, OH / Ken Ganley Chevrolet Brook Park
Chevrolet dealerBrook Park, OH
B

Ken Ganley Chevrolet Brook Park

Buyer's Guide grade B · 2,701 public reviews · September 2026

Ken Ganley Chevrolet Brook Park earns a B. 2,701 public reviews average 4.5 stars and 9.5 percent are one or two stars. That ranks it above 63 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.5 percent, lower than the 11.1 percent typical near Cleveland
  • Reviewers mention leasing most, in 83 reviews
  • Open Sundays · Chevrolet dealer

Why It Got a B

The star average is 4.5 from 2,701 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 9.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star2,198 81%
4 star171 6%
3 star76 3%
2 star55 2%
1 star201 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

leasing 83car wash 29welcoming atmosphere 15warranty coverage 11routine maintenance 9car detailing 52026 chevy trax 5clean waiting area 4new truck purchase 4vehicle availability 4

Reviews here bring up warranty coverage. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Ken Ganley Chevrolet Brook Park

Ken Ganley Chevrolet Brook Park sells new Chevrolet vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address13865 Brookpark Rd, Brook Park, OH 44142
Phone216-586-5804
Websiteganleychevrolet.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeChevrolet dealer

Hours

Monday10 AM to 4 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 6 PM
Sunday10 AM to 4 PM

Common Questions

Is Ken Ganley Chevrolet Brook Park a good dealer?
Ken Ganley Chevrolet Brook Park earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 2,701 public reviews averaging 4.5 stars, with 9.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ken Ganley Chevrolet Brook Park inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Brook Park. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ken Ganley Chevrolet Brook Park open on Sunday?
Its listed Sunday hours are 10 AM to 4 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500