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Dealers / Cleveland, OH / INFINITI of Beachwood
Infiniti dealerBeachwood, OH
B

INFINITI of Beachwood

Buyer's Guide grade B · 1,360 public reviews · September 2026

INFINITI of Beachwood earns a B. 1,360 public reviews average 4.4 stars and 12.9 percent are one or two stars. That ranks it above 46 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12.9 percent, higher than the 11.1 percent typical near Cleveland
  • Reviewers mention qx60 most, in 65 reviews
  • Closed Sundays · Infiniti dealer

Why It Got a B

The star average is 4.4 from 1,360 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 12.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,067 78%
4 star78 6%
3 star39 3%
2 star17 1%
1 star159 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

qx60 65tire rotation 24short wait time 19used car purchase 12no appointment needed 11extended warranty 10turbo replacement 3playroom for kids 2no hassle 2complimentary coffee 2

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From INFINITI of Beachwood

INFINITI of Beachwood sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address25900 Central Pkwy, Beachwood, OH 44122
Phone216-626-7768
Websiteinfinitiofbeachwood.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeInfiniti dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is INFINITI of Beachwood a good dealer?
INFINITI of Beachwood earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,360 public reviews averaging 4.4 stars, with 12.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at INFINITI of Beachwood inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Beachwood. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is INFINITI of Beachwood open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at INFINITI of Beachwood before you sign.

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Inspect a car at INFINITI of Beachwood

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500