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Dealers / Cleveland, OH / Brian's Direct Detail
Used car dealerBrook Park, OH
F

Brian's Direct Detail

Buyer's Guide grade F · 108 public reviews · September 2026

Brian's Direct Detail earns an F. 108 public reviews average 3.6 stars and 33.3 percent are one or two stars. That ranks it above 7 percent of graded dealers around Cleveland.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 33.3 percent, higher than the 11.1 percent typical near Cleveland
  • Reviewers mention used vehicles most, in 6 reviews
  • Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.6 from 108 public reviews. After the grade pulls it toward the national average, it counts as 3.73. 33.3 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star62 57%
4 star7 6%
3 star3 3%
2 star2 2%
1 star34 31%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

used vehicles 6scam operation 5car quality 5understanding staff 4car buying 4reliable cars 2honest pricing 2buy here pay here 2payment plans 2customer care 2

Reviews here bring up scam operation. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Brian's Direct Detail

Brian's Direct Detail is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Its listing points to in house financing. When the lot is also the lender, get the full price, the rate and the term in writing before you talk about a payment. Buy here pay here explained.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address5233 W 137th St, Brook Park, OH 44142
Phone216-240-5575
Websitedirectdetailofoh.com
Listed featuresService department, Checks, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Hours

Monday9 AM to 4 PM
Tuesday9 AM to 4 PM
Wednesday9 AM to 4 PM
Thursday9 AM to 4 PM
Friday9 AM to 4 PM
Saturday9 AM to 3 PM
SundayClosed

Common Questions

Is Brian's Direct Detail a good dealer?
Brian's Direct Detail earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 108 public reviews averaging 3.6 stars, with 33.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Brian's Direct Detail inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Brook Park. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Brian's Direct Detail open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

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We check the car at Brian's Direct Detail before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500