Used car dealerCleveland, OH

Empire Motors

Buyer's Guide grade C · 692 public reviews · September 2026

Empire Motors earns a C. 692 public reviews average 4.3 stars and 16 percent are one or two stars. That ranks it above 35 percent of graded dealers around Cleveland.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 16 percent, higher than the 11.1 percent typical near Cleveland
Reviewers mention car selection most, in 40 reviews
Open Sundays · Used car dealer

Why It Got a C

The star average is 4.3 from 692 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 16 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star548 79%

4 star22 3%

3 star11 2%

2 star19 3%

1 star92 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car selection 40test drive 38car quality 25reliable vehicles 12no pressure sales 6honda civic 5low mileage 5helpful crew 3no overselling 2minor issues fixed 2

Buying From Empire Motors

Empire Motors is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	4200 Brookpark Rd, Cleveland, OH 44134
Phone	216-255-2071
Website	empiremotorsltd.com
Listed features	Buys vehicles, Sells used vehicles, Credit cards, Debit cards, Phone pay
Type	Used car dealer

Hours

Monday	10 AM to 6 PM
Tuesday	10 AM to 6 PM
Wednesday	10 AM to 6 PM
Thursday	10 AM to 6 PM
Friday	10 AM to 6 PM
Saturday	Closed
Sunday	1 PM to 4 PM

Common Questions

Is Empire Motors a good dealer?

Empire Motors earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 692 public reviews averaging 4.3 stars, with 16 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Empire Motors inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Cleveland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Empire Motors open on Sunday?

Its listed Sunday hours are 1 PM to 4 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

CCleveland Auto Mall Incunder a mile BSpitzer Kia Clevelandunder a mile FOhio Motorcarsunder a mile AByrider Clevelandunder a mile CElite Auto World3.5 miles CJay Honda Pre-Owned8.4 miles

Buyers Also Look At

ARightWay Auto SalesParma BDiversified Auto Sales LLCCleveland CPower Auto BrokersCleveland C440 Auto SalesCleveland

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Empire Motors before you sign.

951-267-8500 Call now

Inspect a car at Empire Motors

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500