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Dealers / Cleveland, OH / Crestmont Buick GMC
Buick dealerBeachwood, OH
B

Crestmont Buick GMC

Buyer's Guide grade B · 1,065 public reviews · September 2026

Crestmont Buick GMC earns a B. 1,065 public reviews average 4.3 stars and 14.7 percent are one or two stars. That ranks it above 38 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.7 percent, higher than the 11.1 percent typical near Cleveland
  • Reviewers mention pleasant staff most, in 46 reviews
  • Closed Sundays · Buick dealer

Why It Got a B

The star average is 4.3 from 1,065 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 14.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star809 76%
4 star69 6%
3 star30 3%
2 star30 3%
1 star127 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

pleasant staff 46leasing 45car buying experience 38smooth process 28tire rotation 23oil change 20wait time 16yukon denali 15no pressure sales 9loaner car 6

Buying From Crestmont Buick GMC

Crestmont Buick GMC sells new Buick vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address25975 Central Pkwy, Beachwood, OH 44122
Phone216-245-9424
Websitecrestmontbuickgmc.com
Listed featuresCar wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeBuick dealer

Hours

Monday7.30 AM to 8 PM
Tuesday7.30 AM to 7 PM
Wednesday7.30 AM to 7 PM
Thursday7.30 AM to 8 PM
Friday7.30 AM to 6 PM
Saturday8 AM to 6 PM
SundayClosed

Common Questions

Is Crestmont Buick GMC a good dealer?
Crestmont Buick GMC earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,065 public reviews averaging 4.3 stars, with 14.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Crestmont Buick GMC inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Beachwood. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Crestmont Buick GMC open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

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We check the car at Crestmont Buick GMC before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500