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Dealers / Cleveland, OH / AutoNation Ford Westlake
Ford dealerWestlake, OH
B

AutoNation Ford Westlake

Buyer's Guide grade B · 4,368 public reviews · September 2026

AutoNation Ford Westlake earns a B. 4,368 public reviews average 4.5 stars and 10.4 percent are one or two stars. That ranks it above 61 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.4 percent, lower than the 11.1 percent typical near Cleveland
  • Reviewers mention wait time most, in 58 reviews
  • Closed Sundays · Ford dealer

Why It Got a B

The star average is 4.5 from 4,368 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,591 82%
4 star237 5%
3 star84 2%
2 star83 2%
1 star373 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 58new vehicle purchase 51scheduling 45tire rotation 38loaner car 33used cars 18extended warranty 10battery replacement 92017 ford fusion 8leasing process 5

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From AutoNation Ford Westlake

AutoNation Ford Westlake sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address23775 Center Ridge Rd, Westlake, OH 44145
Phone440-296-3019
Websiteautonationfordwestlake.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards
TypeFord dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is AutoNation Ford Westlake a good dealer?
AutoNation Ford Westlake earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 4,368 public reviews averaging 4.5 stars, with 10.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at AutoNation Ford Westlake inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Westlake. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is AutoNation Ford Westlake open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at AutoNation Ford Westlake before you sign.

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Inspect a car at AutoNation Ford Westlake

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500