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Dealers / Cleveland, OH / Norman's Auto Sales
Used car dealerCleveland, OH
B

Norman's Auto Sales

Buyer's Guide grade B · 36 public reviews · September 2026

Norman's Auto Sales earns a B. 36 public reviews average 4.6 stars and 11.1 percent are one or two stars. That ranks it above 55 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 11.1 percent, level with the 11.1 percent typical near Cleveland
  • Reviewers mention kind staff most, in 4 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.6 from 36 public reviews. After the grade pulls it toward the national average, it counts as 4.47. 11.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less and at least 50 reviews. How the grade works.

How the Stars Break Down

5 star32 89%
4 star0 0%
3 star0 0%
2 star0 0%
1 star4 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

kind staff 4car selection 4new vehicle 3answering questions 3financing 3car repair 2van 2car buying experience 2mechanic 2vehicle purchase 2

Reviews here bring up mechanic. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Norman's Auto Sales

Norman's Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address11621 Bellaire Rd, Cleveland, OH 44111
Phone216-671-8777
Websitenormansautosales.net
Listed featuresBuys vehicles, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards
TypeUsed car dealer

Hours

Monday8 AM to 6 PM
Tuesday8 AM to 6 PM
Wednesday8 AM to 6 PM
Thursday8 AM to 6 PM
Friday8 AM to 6 PM
Saturday9 AM to 3 PM
SundayClosed

Common Questions

Is Norman's Auto Sales a good dealer?
Norman's Auto Sales earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 36 public reviews averaging 4.6 stars, with 11.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Norman's Auto Sales inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cleveland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Norman's Auto Sales open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Norman's Auto Sales before you sign.

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Inspect a car at Norman's Auto Sales

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500