PPI AutoPowered by Supercanic951-267-8500
Dealers / Cleveland, OH / Ken Ganley Ford Parma
Ford dealerParma, OH
A

Ken Ganley Ford Parma

Buyer's Guide grade A · 3,168 public reviews · September 2026

Ken Ganley Ford Parma earns an A. 3,168 public reviews average 4.7 stars and 4.7 percent are one or two stars. That ranks it above 88 percent of graded dealers around Cleveland.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 4.7 percent, lower than the 11.1 percent typical near Cleveland
  • Reviewers mention new car purchase most, in 58 reviews
  • Closed Sundays · Ford dealer

Why It Got an A

The star average is 4.7 from 3,168 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 4.7 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star2,801 88%
4 star160 5%
3 star58 2%
2 star31 1%
1 star118 4%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new car purchase 58waiting room 20recall work 12family atmosphere 10ford flex 6leasing process 5vehicle inspection 5no hassle 4family dealership 3down to earth staff 3

Buying From Ken Ganley Ford Parma

Ken Ganley Ford Parma sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address8383 Brookpark Rd, Parma, OH 44129
Phone216-398-1300
Websitekenganleyfordparma.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeFord dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 6 PM
Wednesday9 AM to 6 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Ken Ganley Ford Parma a good dealer?
Ken Ganley Ford Parma earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 3,168 public reviews averaging 4.7 stars, with 4.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Ken Ganley Ford Parma inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Parma. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Ken Ganley Ford Parma open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Ken Ganley Ford Parma before you sign.

951-267-8500Call now

Inspect a car at Ken Ganley Ford Parma

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500