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Dealers / Cleveland, OH / Cleveland Auto Mall Inc
Used car dealerParma, OH
C

Cleveland Auto Mall Inc

Buyer's Guide grade C · 50 public reviews · September 2026

Cleveland Auto Mall Inc earns a C. 50 public reviews average 3.9 stars and 24 percent are one or two stars. That ranks it above 18 percent of graded dealers around Cleveland.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 24 percent, higher than the 11.1 percent typical near Cleveland
  • Reviewers mention truck most, in 10 reviews
  • Used car dealer

Why It Got a C

The star average is 3.9 from 50 public reviews. After the grade pulls it toward the national average, it counts as 4.03. 24 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star28 56%
4 star9 18%
3 star1 2%
2 star2 4%
1 star10 20%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck 10price 5pay 4false advertising 3

Buying From Cleveland Auto Mall Inc

Cleveland Auto Mall Inc is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3445 Brookpark Rd, Parma, OH 44134
Phone800-882-2407
TypeUsed car dealer

Common Questions

Is Cleveland Auto Mall Inc a good dealer?
Cleveland Auto Mall Inc earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 50 public reviews averaging 3.9 stars, with 24 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Cleveland Auto Mall Inc inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Parma. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

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Details

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The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500