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Dealers / Cleveland, OH / Airport INFINITI
Infiniti dealerCleveland, OH
B

Airport INFINITI

Buyer's Guide grade B · 704 public reviews · September 2026

Airport INFINITI earns a B. 704 public reviews average 4.5 stars and 10.9 percent are one or two stars. That ranks it above 58 percent of graded dealers around Cleveland.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.9 percent, level with the 11.1 percent typical near Cleveland
  • Reviewers mention lease most, in 27 reviews
  • Infiniti dealer

Why It Got a B

The star average is 4.5 from 704 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.9 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star582 83%
4 star35 5%
3 star10 1%
2 star10 1%
1 star67 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

lease 27finance 24job 19q50 17qx60 13ownership 12sales manager 11rich 10qx50 8needs 5

Buying From Airport INFINITI

Airport INFINITI sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address13940 Brookpark Rd, Cleveland, OH 44135
Websiteairportinfiniti.com
Listed featuresCar wash, Oil changes, Service department, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeInfiniti dealer

Common Questions

Is Airport INFINITI a good dealer?
Airport INFINITI earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 704 public reviews averaging 4.5 stars, with 10.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Airport INFINITI inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cleveland. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Cleveland, OH. Found a car here? Book a pre purchase inspection in Cleveland, OH before you sign.

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We check the car at Airport INFINITI before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500