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Dealers / Knoxville, TN / Volunteer Auto Group Knoxville
Used car dealerKnoxville, TN
C

Volunteer Auto Group Knoxville

Buyer's Guide grade C · 151 public reviews · September 2026

Volunteer Auto Group Knoxville earns a C. 151 public reviews average 4.1 stars and 21.9 percent are one or two stars. That ranks it above 15 percent of graded dealers around Knoxville.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 21.9 percent, higher than the 10 percent typical near Knoxville
  • Reviewers mention price most, in 13 reviews
  • Used car dealer

Why It Got a C

The star average is 4.1 from 151 public reviews. After the grade pulls it toward the national average, it counts as 4.12. 21.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star115 76%
4 star3 2%
3 star0 0%
2 star3 2%
1 star30 20%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

price 13money 9credit 8trade 7DJ 6know 6budget 5drive 5buyer beware 32019 jeep cherokee 2

Buying From Volunteer Auto Group Knoxville

Volunteer Auto Group Knoxville is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1501 Callahan Dr, Knoxville, TN 37912
Phone865-503-2122
Websitevolauto.com
Listed featuresCredit cards, Debit cards, Phone pay
TypeUsed car dealer

Common Questions

Is Volunteer Auto Group Knoxville a good dealer?
Volunteer Auto Group Knoxville earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 151 public reviews averaging 4.1 stars, with 21.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Volunteer Auto Group Knoxville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Knoxville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Volunteer Auto Group Knoxville before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500