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Dealers / Knoxville, TN / Lexus of Knoxville
Lexus dealerKnoxville, TN
B

Lexus of Knoxville

Buyer's Guide grade B · 1,027 public reviews · September 2026

Lexus of Knoxville earns a B. 1,027 public reviews average 4.6 stars and 9.3 percent are one or two stars. That ranks it above 57 percent of graded dealers around Knoxville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.3 percent, lower than the 10 percent typical near Knoxville
  • Reviewers mention loaner car most, in 13 reviews
  • Closed Sundays · Lexus dealer

Why It Got a B

The star average is 4.6 from 1,027 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 9.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star866 84%
4 star45 4%
3 star20 2%
2 star13 1%
1 star83 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

loaner car 13no pressure sales 8tire rotation 6fair pricing 5courtesy vehicle 4lifetime power train warranty 2full inspection 2remote purchase 2clean dealership 2low mileage 2

Reviews here bring up lifetime power train warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Lexus of Knoxville

Lexus of Knoxville sells new Lexus vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address10315 Parkside Dr, Knoxville, TN 37922
Phone866-698-9456
Websitelexusofknoxville.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeLexus dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 7 PM
Saturday8.30 AM to 6 PM
SundayClosed

Common Questions

Is Lexus of Knoxville a good dealer?
Lexus of Knoxville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,027 public reviews averaging 4.6 stars, with 9.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Lexus of Knoxville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Knoxville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Lexus of Knoxville open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Lexus of Knoxville before you sign.

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Inspect a car at Lexus of Knoxville

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500