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Dealers / Knoxville, TN / Mazda of Knoxville
Mazda dealerKnoxville, TN
B

Mazda of Knoxville

Buyer's Guide grade B · 812 public reviews · September 2026

Mazda of Knoxville earns a B. 812 public reviews average 4.5 stars and 10.3 percent are one or two stars. That ranks it above 51 percent of graded dealers around Knoxville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 10.3 percent, level with the 10 percent typical near Knoxville
  • Reviewers mention informative staff most, in 36 reviews
  • Closed Sundays · Mazda dealer

Why It Got a B

The star average is 4.5 from 812 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star669 82%
4 star42 5%
3 star17 2%
2 star19 2%
1 star65 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

informative staff 36no pressure sales 23mazda cx50 21cx-90 21product specialist 4easy car purchase 4quick closing 2key making 2airport pickup 2flat tire repair 2

Buying From Mazda of Knoxville

Mazda of Knoxville sells new Mazda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address9985 Parkside Dr, Knoxville, TN 37922
Phone865-690-9395
Websitemazdaofknoxville.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Small business
TypeMazda dealer

Hours

Monday7.30 AM to 7 PM
Tuesday7.30 AM to 7 PM
Wednesday7.30 AM to 7 PM
Thursday7.30 AM to 7 PM
Friday7.30 AM to 7 PM
Saturday9 AM to 7 PM
SundayClosed

Common Questions

Is Mazda of Knoxville a good dealer?
Mazda of Knoxville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 812 public reviews averaging 4.5 stars, with 10.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Mazda of Knoxville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Knoxville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Mazda of Knoxville open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500