Clayton Motors
Buyer's Guide grade C · 239 public reviews · September 2026
Clayton Motors earns a C. 239 public reviews average 4.1 stars and 20.1 percent are one or two stars. That ranks it above 18 percent of graded dealers around Knoxville.
At a glance
- Mixed. Many buyers were happy, but a real share were not.
- Complaint share 20.1 percent, higher than the 10 percent typical near Knoxville
- Reviewers mention car buying experience most, in 16 reviews
- Closed Sundays · Volvo dealer
Why It Got a C
The star average is 4.1 from 239 public reviews. After the grade pulls it toward the national average, it counts as 4.11. 20.1 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Clayton Motors
Clayton Motors sells new Volvo vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 9715 Parkside Dr, Knoxville, TN 37922 |
|---|---|
| Phone | 865-560-0050 |
| Website | claytonvolvo.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay |
| Type | Volvo dealer |
Hours
| Monday | 9 AM to 7 PM |
|---|---|
| Tuesday | 9 AM to 7 PM |
| Wednesday | 9 AM to 7 PM |
| Thursday | 9 AM to 7 PM |
| Friday | 9 AM to 7 PM |
| Saturday | 9 AM to 6 PM |
| Sunday | Closed |
Common Questions
Is Clayton Motors a good dealer?
Can I get a car at Clayton Motors inspected before I buy?
How is the grade worked out?
Is Clayton Motors open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.