Ole Ben Franklin Motors

Buyer's Guide grade B · 3,627 public reviews · September 2026

Ole Ben Franklin Motors earns a B. 3,627 public reviews average 4.5 stars and 11.4 percent are one or two stars. That ranks it above 49 percent of graded dealers around Knoxville.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 11.4 percent, higher than the 10 percent typical near Knoxville
Reviewers mention truck selection most, in 240 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 3,627 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,114 86%

4 star67 2%

3 star31 1%

2 star38 1%

1 star377 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

truck selection 240car buying experience 161easy process 120vehicle selection 91car selection 91kind staff 75new car 66no pressure sales 17welcoming atmosphere 17diesel trucks 15

Buying From Ole Ben Franklin Motors

Ole Ben Franklin Motors is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	9711 Kingston Pike, Knoxville, TN 37922
Phone	865-693-9315
Website	olebenfranklinmotors.com
Listed features	Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
Type	Used car dealer

Hours

Monday	9 AM to 8 PM
Tuesday	9 AM to 8 PM
Wednesday	9 AM to 8 PM
Thursday	9 AM to 8 PM
Friday	9 AM to 8 PM
Saturday	9 AM to 8 PM
Sunday	Closed

Common Questions

Is Ole Ben Franklin Motors a good dealer?

Ole Ben Franklin Motors earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,627 public reviews averaging 4.5 stars, with 11.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Ole Ben Franklin Motors inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Knoxville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Ole Ben Franklin Motors open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AAudi Knoxvilleunder a mile AHarper INFINITIunder a mile AHarper Acuraunder a mile AHarper Volkswagenunder a mile BCadillac of Knoxvilleunder a mile BSmart Auto Knoxville2.9 miles

Buyers Also Look At

AOle Ben Franklin Motors Clinton HighwayKnoxville BEasy Auto of KnoxvilleKnoxville BImport Auto Sales of KnoxvilleKnoxville

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Ole Ben Franklin Motors before you sign.

951-267-8500 Call now

Inspect a car at Ole Ben Franklin Motors

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500