PPI AutoPowered by Supercanic951-267-8500
Dealers / Knoxville, TN / Rusty Wallace Kia Alcoa
Kia dealerLouisville, TN
B

Rusty Wallace Kia Alcoa

Buyer's Guide grade B · 1,424 public reviews · September 2026

Rusty Wallace Kia Alcoa earns a B. 1,424 public reviews average 4.6 stars and 8.3 percent are one or two stars. That ranks it above 61 percent of graded dealers around Knoxville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.3 percent, lower than the 10 percent typical near Knoxville
  • Reviewers mention new car purchase most, in 57 reviews
  • Closed Sundays · Kia dealer

Why It Got a B

The star average is 4.6 from 1,424 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,217 85%
4 star62 4%
3 star27 2%
2 star19 1%
1 star99 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new car purchase 57kia soul 27no pressure sales 24kia k5 21loaner vehicle 10engine replacement 6new ride 4complimentary wash 2oil leak repair 2no upselling 2

Reviews here bring up engine replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Rusty Wallace Kia Alcoa

Rusty Wallace Kia Alcoa sells new Kia vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4612 Alcoa Hwy, Louisville, TN 37777
Phone865-238-4927
Websiterustywallacekiaalcoa.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeKia dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
SundayClosed

Common Questions

Is Rusty Wallace Kia Alcoa a good dealer?
Rusty Wallace Kia Alcoa earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,424 public reviews averaging 4.6 stars, with 8.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Rusty Wallace Kia Alcoa inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Louisville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Rusty Wallace Kia Alcoa open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Rusty Wallace Kia Alcoa before you sign.

951-267-8500Call now

Inspect a car at Rusty Wallace Kia Alcoa

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500