Harper INFINITI
Buyer's Guide grade A · 3,331 public reviews · September 2026
Harper INFINITI earns an A. 3,331 public reviews average 4.9 stars and 2.1 percent are one or two stars. That ranks it above 98 percent of graded dealers around Knoxville.
At a glance
- Past buyers are close to unanimous. Few complaints across a long record.
- Complaint share 2.1 percent, lower than the 10 percent typical near Knoxville
- Reviewers mention courteous staff most, in 211 reviews
- Closed Sundays · Infiniti dealer
Why It Got an A
The star average is 4.9 from 3,331 public reviews. After the grade pulls it toward the national average, it counts as 4.89. 2.1 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Harper INFINITI
Harper INFINITI sells new Infiniti vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 9737 Kingston Pike, Knoxville, TN 37922 |
|---|---|
| Phone | 865-690-1970 |
| Website | harperinfiniti.com |
| Listed features | Car wash, Oil changes, Service department, Checks, Credit cards, Debit cards, Phone pay |
| Type | Infiniti dealer |
Hours
| Monday | 7.30 AM to 6.30 PM |
|---|---|
| Tuesday | 7.30 AM to 6.30 PM |
| Wednesday | 7.30 AM to 6.30 PM |
| Thursday | 7.30 AM to 6.30 PM |
| Friday | 7.30 AM to 6.30 PM |
| Saturday | 9 AM to 5 PM |
| Sunday | Closed |
Common Questions
Is Harper INFINITI a good dealer?
Can I get a car at Harper INFINITI inspected before I buy?
How is the grade worked out?
Is Harper INFINITI open on Sunday?
Other Graded Dealers Nearby
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Inspect it on the lot
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.