AutoNation Honda West Knoxville
Buyer's Guide grade B · 4,816 public reviews · September 2026
AutoNation Honda West Knoxville earns a B. 4,816 public reviews average 4.6 stars and 8.2 percent are one or two stars. That ranks it above 62 percent of graded dealers around Knoxville.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 8.2 percent, lower than the 10 percent typical near Knoxville
- Reviewers mention courteous staff most, in 170 reviews
- Closed Sundays · Honda dealer
Why It Got a B
The star average is 4.6 from 4,816 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.2 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up warranty work. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From AutoNation Honda West Knoxville
AutoNation Honda West Knoxville sells new Honda vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 10117 Parkside Dr, Knoxville, TN 37922 |
|---|---|
| Phone | 865-730-0012 |
| Website | autonationhondawestknoxville.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards |
| Type | Honda dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 8 PM |
| Wednesday | 9 AM to 8 PM |
| Thursday | 9 AM to 8 PM |
| Friday | 9 AM to 8 PM |
| Saturday | 9 AM to 8 PM |
| Sunday | Closed |
Common Questions
Is AutoNation Honda West Knoxville a good dealer?
Can I get a car at AutoNation Honda West Knoxville inspected before I buy?
How is the grade worked out?
Is AutoNation Honda West Knoxville open on Sunday?
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Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.
Inspect it on the lot
We check the car at AutoNation Honda West Knoxville before you sign.
951-267-8500Call nowInspect a car at AutoNation Honda West Knoxville
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The grade covers the dealer. We check the car.
122 points, a full scan and a road test, on the lot, same day report.