Ted Russell Lincoln
Buyer's Guide grade B · 466 public reviews · September 2026
Ted Russell Lincoln earns a B. 466 public reviews average 4.6 stars and 7.1 percent are one or two stars. That ranks it above 63 percent of graded dealers around Knoxville.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 7.1 percent, lower than the 10 percent typical near Knoxville
- Reviewers mention friendly technician most, in 15 reviews
- Open Sundays · Lincoln dealer
Why It Got a B
The star average is 4.6 from 466 public reviews. After the grade pulls it toward the national average, it counts as 4.58. 7.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Ted Russell Lincoln
Ted Russell Lincoln sells new Lincoln vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 8551 Kingston Pike, Knoxville, TN 37919 |
|---|---|
| Phone | 865-622-7366 |
| Website | tedrusselllincoln.net |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Lincoln dealer |
Hours
| Monday | 8.30 AM to 8 PM |
|---|---|
| Tuesday | 8.30 AM to 8 PM |
| Wednesday | 8.30 AM to 8 PM |
| Thursday | 8.30 AM to 8 PM |
| Friday | 8.30 AM to 8 PM |
| Saturday | 8.30 AM to 8 PM |
| Sunday | 1 PM to 6 PM |
Common Questions
Is Ted Russell Lincoln a good dealer?
Can I get a car at Ted Russell Lincoln inspected before I buy?
How is the grade worked out?
Is Ted Russell Lincoln open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.