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Dealers / Knoxville, TN / Toyota Knoxville
Toyota dealerKnoxville, TN
B

Toyota Knoxville

Buyer's Guide grade B · 4,609 public reviews · September 2026

Toyota Knoxville earns a B. 4,609 public reviews average 4.4 stars and 13.7 percent are one or two stars. That ranks it above 37 percent of graded dealers around Knoxville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.7 percent, higher than the 10 percent typical near Knoxville
  • Reviewers mention wait time most, in 142 reviews
  • Open Sundays · Toyota dealer

Why It Got a B

The star average is 4.4 from 4,609 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 13.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star3,505 76%
4 star314 7%
3 star159 3%
2 star174 4%
1 star457 10%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

wait time 142courteous staff 132oil change 118tire rotation 64tire replacement 19auto butler 12loaner car 12warranty work 12collision center 10multipoint inspection 5

Reviews here bring up warranty work. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Toyota Knoxville

Toyota Knoxville sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address10415 Parkside Dr, Knoxville, TN 37922
Phone865-312-6618
Websitetoyotaknoxville.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeToyota dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday1 PM to 6 PM

Common Questions

Is Toyota Knoxville a good dealer?
Toyota Knoxville earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 4,609 public reviews averaging 4.4 stars, with 13.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Toyota Knoxville inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Knoxville. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Toyota Knoxville open on Sunday?
Its listed Sunday hours are 1 PM to 6 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Toyota Knoxville before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500