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Dealers / Knoxville, TN / Twin City Nissan
Nissan dealerAlcoa, TN
B

Twin City Nissan

Buyer's Guide grade B · 1,384 public reviews · September 2026

Twin City Nissan earns a B. 1,384 public reviews average 4.6 stars and 7.1 percent are one or two stars. That ranks it above 63 percent of graded dealers around Knoxville.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 7.1 percent, lower than the 10 percent typical near Knoxville
  • Reviewers mention car buying experience most, in 55 reviews
  • Closed Sundays · Nissan dealer

Why It Got a B

The star average is 4.6 from 1,384 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 7.1 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star1,195 86%
4 star72 5%
3 star19 1%
2 star16 1%
1 star82 6%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 55courteous staff 46easy process 37nissan rogue 28oil change 26no pressure sales 9loaner car 6smooth purchase process 3transmission replacement 3new truck purchase 2

Reviews here bring up transmission replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Twin City Nissan

Twin City Nissan sells new Nissan vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3247 Alcoa Hwy, Alcoa, TN 37701
Phone865-970-4132
Websitetwincitynissan.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery, Small business
TypeNissan dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 7 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Twin City Nissan a good dealer?
Twin City Nissan earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,384 public reviews averaging 4.6 stars, with 7.1 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Twin City Nissan inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Alcoa. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Twin City Nissan open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

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We check the car at Twin City Nissan before you sign.

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Inspect a car at Twin City Nissan

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500