PPI AutoPowered by Supercanic951-267-8500
Dealers / Knoxville, TN / Rick McGill's Airport Toyota
Toyota dealerAlcoa, TN
A

Rick McGill's Airport Toyota

Buyer's Guide grade A · 3,755 public reviews · September 2026

Rick McGill's Airport Toyota earns an A. 3,755 public reviews average 4.7 stars and 5.7 percent are one or two stars. That ranks it above 77 percent of graded dealers around Knoxville.

At a glance

  • Past buyers are close to unanimous. Few complaints across a long record.
  • Complaint share 5.7 percent, lower than the 10 percent typical near Knoxville
  • Reviewers mention courteous staff most, in 182 reviews
  • Closed Sundays · Toyota dealer

Why It Got an A

The star average is 4.7 from 3,755 public reviews. After the grade pulls it toward the national average, it counts as 4.69. 5.7 percent of reviews are one or two stars. That clears every bar for an A. The adjusted rating is 4.6 or better, complaints are 8 percent or less, and the record has at least 50 reviews. How the grade works.

How the Stars Break Down

5 star3,197 85%
4 star272 7%
3 star72 2%
2 star47 1%
1 star167 4%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

courteous staff 182new truck 175rav4 105toyota highlander 534runner 53tundra 47no pressure sales 35tire rotation 32extended warranty 24video inspection 7

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Rick McGill's Airport Toyota

Rick McGill's Airport Toyota sells new Toyota vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3145 Alcoa Hwy, Alcoa, TN 37701
Phone865-970-2615
Websiterickmcgillairporttoyota.com
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeToyota dealer

Hours

Monday8.30 AM to 8 PM
Tuesday8.30 AM to 8 PM
Wednesday8.30 AM to 8 PM
Thursday8.30 AM to 8 PM
Friday8.30 AM to 8 PM
Saturday8.30 AM to 7 PM
SundayClosed

Common Questions

Is Rick McGill's Airport Toyota a good dealer?
Rick McGill's Airport Toyota earns an A in the PPI Auto Buyer's Guide. Past buyers are close to unanimous. Few complaints across a long record. The grade reads 3,755 public reviews averaging 4.7 stars, with 5.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Rick McGill's Airport Toyota inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Alcoa. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Rick McGill's Airport Toyota open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Knoxville, TN. Found a car here? Book a pre purchase inspection in Knoxville, TN before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Rick McGill's Airport Toyota before you sign.

951-267-8500Call now

Inspect a car at Rick McGill's Airport Toyota

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500