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Dealers / Richmond, VA / Dealers Outlet
Used car dealerRichmond, VA
C

Dealers Outlet

Buyer's Guide grade C · 90 public reviews · September 2026

Dealers Outlet earns a C. 90 public reviews average 4.2 stars and 20 percent are one or two stars. That ranks it above 21 percent of graded dealers around Richmond.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 20 percent, higher than the 9.6 percent typical near Richmond
  • Reviewers mention price most, in 11 reviews
  • Used car dealer

Why It Got a C

The star average is 4.2 from 90 public reviews. After the grade pulls it toward the national average, it counts as 4.22. 20 percent of reviews are one or two stars. To reach a B it would need a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star70 78%
4 star2 2%
3 star0 0%
2 star0 0%
1 star18 20%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

price 11truck 10drive 7dream car 4inspection 4ram 1500 3silverado 3challenger 2rains 2report 2

Buying From Dealers Outlet

Dealers Outlet is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

This business has not claimed its public listing. Nationally, graded dealers with an unclaimed listing earn an F 42 percent of the time, against 13 percent for claimed ones. Confirm the address and phone before you go.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4505 W Broad St, Richmond, VA 23230
Phone804-562-0433
Websitedealersoutlet.trade
Listed featuresBuys vehicles, Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Common Questions

Is Dealers Outlet a good dealer?
Dealers Outlet earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 90 public reviews averaging 4.2 stars, with 20 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Dealers Outlet inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Richmond. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

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Inspect it on the lot

We check the car at Dealers Outlet before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500