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Dealers / Richmond, VA / Volvo of Richmond
Volvo dealerRichmond, VA
B

Volvo of Richmond

Buyer's Guide grade B · 766 public reviews · September 2026

Volvo of Richmond earns a B. 766 public reviews average 4.6 stars and 8.6 percent are one or two stars. That ranks it above 60 percent of graded dealers around Richmond.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 8.6 percent, lower than the 9.6 percent typical near Richmond
  • Reviewers mention car buying experience most, in 64 reviews
  • Closed Sundays · Volvo dealer

Why It Got a B

The star average is 4.6 from 766 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star661 86%
4 star33 4%
3 star6 1%
2 star11 1%
1 star55 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 64accommodating staff 45easy process 33no pressure sales 14vehicle selection 14loaner car 9smooth buying process 8no appointment needed 6alignment 4overnight test drive 2

Buying From Volvo of Richmond

Volvo of Richmond sells new Volvo vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7211 W Broad St, Richmond, VA 23294
Phone804-755-6666
Websitevolvocarsrichmond.com
Listed featuresOil changes, Service department, Sells used vehicles, Checks, Debit cards, Phone pay
TypeVolvo dealer

Hours

Monday8.30 AM to 7 PM
Tuesday8.30 AM to 7 PM
Wednesday8.30 AM to 7 PM
Thursday8.30 AM to 7 PM
Friday8.30 AM to 7 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Volvo of Richmond a good dealer?
Volvo of Richmond earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 766 public reviews averaging 4.6 stars, with 8.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Volvo of Richmond inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Richmond. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Volvo of Richmond open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500