Whitten Brothers Inc

Buyer's Guide grade C · 44 public reviews · September 2026

Whitten Brothers Inc earns a C. 44 public reviews average 4.1 stars and 18.2 percent are one or two stars. That ranks it above 21 percent of graded dealers around Richmond.

At a glance

Mixed. Many buyers were happy, but a real share were not.
Complaint share 18.2 percent, higher than the 9.6 percent typical near Richmond
Reviewers mention manager most, in 4 reviews
Closed Sundays · Used car dealer

Why It Got a C

The star average is 4.1 from 44 public reviews. After the grade pulls it toward the national average, it counts as 4.17. 18.2 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star30 68%

4 star5 11%

3 star1 2%

2 star0 0%

1 star8 18%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

manager 4oil 4car repair 3truck 3oil change 2attentive 2insurance 2communication 2pay 2company 2

Buying From Whitten Brothers Inc

Whitten Brothers Inc is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	900 Johnston Willis Dr, Richmond, VA 23236
Phone	804-378-6700
Website	whittenbrothers.com
Listed features	Oil changes, Credit cards, Debit cards, Phone pay
Type	Used car dealer

Hours

Monday	7.30 AM to 6 PM
Tuesday	7.30 AM to 6 PM
Wednesday	7.30 AM to 6 PM
Thursday	7.30 AM to 6 PM
Friday	7.30 AM to 6 PM
Saturday	Closed
Sunday	Closed

Common Questions

Is Whitten Brothers Inc a good dealer?

Whitten Brothers Inc earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 44 public reviews averaging 4.1 stars, with 18.2 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Whitten Brothers Inc inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Richmond. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Whitten Brothers Inc open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AWhitten Brothers Mazdaunder a mile BWhitten Brothers Chrysler Jeep Dodge Ram of Richmondunder a mile BSheehy Ford of Richmondunder a mile CSafford VW West Richmondunder a mile CDealers Outlet7.6 miles CColonial Ford Truck Sales8.8 miles

Buyers Also Look At

BWhitten Brothers Chrysler Jeep Dodge Ram of RichmondRichmond

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Whitten Brothers Inc before you sign.

951-267-8500 Call now

Inspect a car at Whitten Brothers Inc

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500