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Dealers / Richmond, VA / Michael's Used Auto Sales
Used car dealerHighland Springs, VA
C

Michael's Used Auto Sales

Buyer's Guide grade C · 117 public reviews · September 2026

Michael's Used Auto Sales earns a C. 117 public reviews average 3.9 stars and 23.9 percent are one or two stars. That ranks it above 12 percent of graded dealers around Richmond.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 23.9 percent, higher than the 9.6 percent typical near Richmond
  • Reviewers mention warranty most, in 8 reviews
  • Closed Sundays · Used car dealer

Why It Got a C

The star average is 3.9 from 117 public reviews. After the grade pulls it toward the national average, it counts as 3.97. 23.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star75 64%
4 star11 9%
3 star3 3%
2 star2 2%
1 star26 22%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

warranty 8mechanic 8payment 8driving 6truck 5car purchase 4check engine light 3honest work 2comfortable atmosphere 2fwd 2

Reviews here bring up warranty, check engine light, mechanic. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Michael's Used Auto Sales

Michael's Used Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address300 E Nine Mile Rd, Highland Springs, VA 23075
Phone804-737-2400
Websitemikesusedauto.com
Listed featuresBuys vehicles, Sells used vehicles, Checks, Credit cards, Debit cards, Women owned
TypeUsed car dealer

Hours

Monday9 AM to 5 PM
Tuesday9 AM to 5 PM
Wednesday9 AM to 5 PM
Thursday9 AM to 5 PM
Friday9 AM to 5 PM
Saturday9 AM to 2 PM
SundayClosed

Common Questions

Is Michael's Used Auto Sales a good dealer?
Michael's Used Auto Sales earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 117 public reviews averaging 3.9 stars, with 23.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Michael's Used Auto Sales inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Highland Springs. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Michael's Used Auto Sales open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Michael's Used Auto Sales before you sign.

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Inspect a car at Michael's Used Auto Sales

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500