Truck dealerHenrico, VA

Va Trucks

Buyer's Guide grade F · 66 public reviews · September 2026

Va Trucks earns an F. 66 public reviews average 3.9 stars and 27.3 percent are one or two stars. That ranks it above 12 percent of graded dealers around Richmond.

At a glance

A heavy share of past buyers left one or two stars.
Complaint share 27.3 percent, higher than the 9.6 percent typical near Richmond
Reviewers mention car buying experience most, in 6 reviews
Closed Sundays · Truck dealer

Why It Got an F

The star average is 3.9 from 66 public reviews. After the grade pulls it toward the national average, it counts as 4.01. 27.3 percent of reviews are one or two stars. To reach a C it would need a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star44 67%

4 star3 5%

3 star1 2%

2 star4 6%

1 star14 21%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 6easy to talk to 3salesman 3chevy tahoe 2financing process 2used vehicle purchase 2warranty 2inspection 2pick up 2trade 2

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Va Trucks

Va Trucks deals in trucks. Work trucks carry their history in the frame, the hitch and the drivetrain, and a clean cab can sit on a tired chassis. Check the tow gear and look underneath before you pay.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	8701 W Broad St, Henrico, VA 23294
Phone	804-258-1388
Website	vacarswestbroad.com
Listed features	Buys vehicles, Sells used vehicles, Credit cards, Debit cards, Delivery
Type	Truck dealer

Hours

Monday	9 AM to 8 PM
Tuesday	9 AM to 8 PM
Wednesday	9 AM to 8 PM
Thursday	9 AM to 8 PM
Friday	9 AM to 8 PM
Saturday	9 AM to 8 PM
Sunday	Closed

Common Questions

Is Va Trucks a good dealer?

Va Trucks earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 66 public reviews averaging 3.9 stars, with 27.3 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Va Trucks inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Henrico. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Va Trucks open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AGrace Auto Salesunder a mile ARechargedunder a mile AHoneyCar Buying Centerunder a mile AMercedes-Benz of Richmondunder a mile FVA CARS MECHANICSVILLE12.9 miles FCapitol Motors of Richmond1.6 miles

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Va Trucks before you sign.

951-267-8500 Call now

Inspect a car at Va Trucks

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500