West Broad Volkswagen

West Broad Volkswagen earns a B. 1,426 public reviews average 4.6 stars and 8.3 percent are one or two stars. That ranks it above 62 percent of graded dealers around Richmond.

Why It Got a B

The star average is 4.6 from 1,426 public reviews. After the grade pulls it toward the national average, it counts as 4.59. 8.3 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

Buying From West Broad Volkswagen

West Broad Volkswagen sells new Volkswagen vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Hours

Common Questions

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