Richmond Auto Exchange

Buyer's Guide grade B · 23 public reviews · September 2026

Richmond Auto Exchange earns a B. 23 public reviews average 4.3 stars and 8.7 percent are one or two stars. That ranks it above 38 percent of graded dealers around Richmond.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 8.7 percent, lower than the 9.6 percent typical near Richmond
Reviewers mention friendly staff most, in 3 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.3 from 23 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 8.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less and at least 50 reviews. How the grade works.

How the Stars Break Down

5 star16 70%

4 star3 13%

3 star2 9%

2 star0 0%

1 star2 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

friendly staff 3

Buying From Richmond Auto Exchange

Richmond Auto Exchange is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	4404 Castlewood Rd, Richmond, VA 23234
Phone	804-840-5682
Website	rvaautox.com
Listed features	Sells used vehicles, Credit cards
Type	Used car dealer

Hours

Monday	Closed
Tuesday	9 AM to 5 PM
Wednesday	9 AM to 5 PM
Thursday	9 AM to 5 PM
Friday	Closed
Saturday	Closed
Sunday	Closed

Common Questions

Is Richmond Auto Exchange a good dealer?

Richmond Auto Exchange earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 23 public reviews averaging 4.3 stars, with 8.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Richmond Auto Exchange inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Richmond. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Richmond Auto Exchange open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BC & P Auto Sales Incunder a mile CSAMS AUTO INC.under a mile AInter Auto Salesunder a mile CM and M Automotive IIunder a mile BDistinct Motors LLC13.6 miles BIcon Tradings Co8.4 miles

Buyers Also Look At

ACARRVARichmond CRichmond Highway CarsRichmond BCopa Mundo Auto IncRichmond

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Richmond, VA. Found a car here? Book a pre purchase inspection in Richmond, VA before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Richmond Auto Exchange before you sign.

951-267-8500 Call now

Inspect a car at Richmond Auto Exchange

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500