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Dealers / Rochester, NY / Express Auto Solutions
Used car dealerRochester, NY
B

Express Auto Solutions

Buyer's Guide grade B · 20 public reviews · September 2026

Express Auto Solutions earns a B. 20 public reviews average 4.4 stars and 15 percent are one or two stars. That ranks it above 29 percent of graded dealers around Rochester.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 15 percent, higher than the 9.8 percent typical near Rochester
  • Reviewers mention patient most, in 2 reviews
  • Used car dealer

Why It Got a B

The star average is 4.4 from 20 public reviews. After the grade pulls it toward the national average, it counts as 4.34. 15 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less and at least 50 reviews. How the grade works.

How the Stars Break Down

5 star16 80%
4 star1 5%
3 star0 0%
2 star0 0%
1 star3 15%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

patient 2pay 2cost 2

Buying From Express Auto Solutions

Express Auto Solutions is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1288 Scottsville Rd, Rochester, NY 14624
Phone315-226-2168
Websiteeascars.com
Listed featuresBuys vehicles, Sells used vehicles, Credit cards
TypeUsed car dealer

Common Questions

Is Express Auto Solutions a good dealer?
Express Auto Solutions earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 20 public reviews averaging 4.4 stars, with 15 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Express Auto Solutions inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Rochester. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Rochester, NY. Found a car here? Book a pre purchase inspection in Rochester, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Express Auto Solutions before you sign.

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Inspect a car at Express Auto Solutions

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500