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Dealers / Rochester, NY / Excell Auto Sales
Used car dealerRochester, NY
F

Excell Auto Sales

Buyer's Guide grade F · 146 public reviews · September 2026

Excell Auto Sales earns an F. 146 public reviews average 3.3 stars and 39.7 percent are one or two stars. That ranks it above 2 percent of graded dealers around Rochester.

At a glance

  • A heavy share of past buyers left one or two stars.
  • Complaint share 39.7 percent, higher than the 9.8 percent typical near Rochester
  • Reviewers mention vehicle quality most, in 14 reviews
  • Closed Sundays · Used car dealer

Why It Got an F

The star average is 3.3 from 146 public reviews. After the grade pulls it toward the national average, it counts as 3.44. 39.7 percent of reviews are one or two stars. To reach a C it would need an adjusted rating of 3.6 and a complaint share of 25 percent or less. How the grade works.

How the Stars Break Down

5 star71 49%
4 star12 8%
3 star5 3%
2 star4 3%
1 star54 37%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

vehicle quality 14financing 9vehicle inspection 6new tires 5buying a used car 4trucks 4loaner car 2funny staff 2quick process 2value for money 2

Buying From Excell Auto Sales

Excell Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address1100 W Ridge Rd Ste A, Rochester, NY 14615
Phone585-397-6700
Listed featuresCredit cards, Debit cards
TypeUsed car dealer

Hours

Monday10 AM to 5 PM
Tuesday10 AM to 5 PM
Wednesday10 AM to 5 PM
Thursday10 AM to 5 PM
Friday10 AM to 5 PM
Saturday11 AM to 3 PM
SundayClosed

Common Questions

Is Excell Auto Sales a good dealer?
Excell Auto Sales earns an F in the PPI Auto Buyer's Guide. A heavy share of past buyers left one or two stars. The grade reads 146 public reviews averaging 3.3 stars, with 39.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Excell Auto Sales inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Rochester. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Excell Auto Sales open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Rochester, NY. Found a car here? Book a pre purchase inspection in Rochester, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Excell Auto Sales before you sign.

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Inspect a car at Excell Auto Sales

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500