Valley Cadillac
Buyer's Guide grade B · 645 public reviews · September 2026
Valley Cadillac earns a B. 645 public reviews average 4.5 stars and 11 percent are one or two stars. That ranks it above 46 percent of graded dealers around Rochester.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 11 percent, higher than the 9.8 percent typical near Rochester
- Reviewers mention smooth process most, in 36 reviews
- Closed Sundays · Cadillac dealer
Why It Got a B
The star average is 4.5 from 645 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Valley Cadillac
Valley Cadillac sells new Cadillac vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Luxury cars cost the most to get wrong. One deferred service item can cost more than an inspection many times over.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 3100 S Winton Rd, Rochester, NY 14623 |
|---|---|
| Phone | 585-505-6772 |
| Website | valleycadillac.com |
| Listed features | Car wash, Oil changes, Service department, Sells used vehicles, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Cadillac dealer |
Hours
| Monday | 9 AM to 6 PM |
|---|---|
| Tuesday | 9 AM to 6 PM |
| Wednesday | 9 AM to 6 PM |
| Thursday | 9 AM to 6 PM |
| Friday | 9 AM to 6 PM |
| Saturday | 9 AM to 5 PM |
| Sunday | Closed |
Common Questions
Is Valley Cadillac a good dealer?
Can I get a car at Valley Cadillac inspected before I buy?
How is the grade worked out?
Is Valley Cadillac open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.