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Dealers / Rochester, NY / BOB JOHNSON BUICK GMC SOUTH
Used car dealerHenrietta, NY
B

BOB JOHNSON BUICK GMC SOUTH

Buyer's Guide grade B · 805 public reviews · September 2026

BOB JOHNSON BUICK GMC SOUTH earns a B. 805 public reviews average 4.4 stars and 12 percent are one or two stars. That ranks it above 39 percent of graded dealers around Rochester.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 12 percent, higher than the 9.8 percent typical near Rochester
  • Reviewers mention new truck most, in 57 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 805 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 12 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star635 79%
4 star51 6%
3 star22 3%
2 star25 3%
1 star72 9%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new truck 57courteous staff 23oil change 16appointment scheduling 12wait time 11tire rotation 10no pressure sales 8collision work 7timely repairs 6battery replacement 3

Buying From BOB JOHNSON BUICK GMC SOUTH

BOB JOHNSON BUICK GMC SOUTH is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address4600 W Henrietta Rd, Henrietta, NY 14467
Phone585-359-2200
Websitebobjohnsongmc.com
Listed featuresOil changes, Service department, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 5 PM
Saturday9 AM to 4 PM
SundayClosed

Common Questions

Is BOB JOHNSON BUICK GMC SOUTH a good dealer?
BOB JOHNSON BUICK GMC SOUTH earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 805 public reviews averaging 4.4 stars, with 12 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at BOB JOHNSON BUICK GMC SOUTH inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Henrietta. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is BOB JOHNSON BUICK GMC SOUTH open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BBob Johnson Lexusunder a mileAMercedes-Benz of Rochesterunder a mileABMW of Rochesterunder a mileAVan Bortel Subaru of Rochesterunder a mileBTOUCH OF CLASS AUTO SALES LLC6.2 milesBVision Buick GMC9.2 miles

Buyers Also Look At

BBob Johnson Buick GMCRochesterBBob Johnson ChevroletRochesterBVision Buick GMCRochester

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Rochester, NY. Found a car here? Book a pre purchase inspection in Rochester, NY before you sign.

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We check the car at BOB JOHNSON BUICK GMC SOUTH before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500