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Dealers / Rochester, NY / Hoselton Auto Mall
Used car dealerEast Rochester, NY
B

Hoselton Auto Mall

Buyer's Guide grade B · 842 public reviews · September 2026

Hoselton Auto Mall earns a B. 842 public reviews average 4.3 stars and 13.5 percent are one or two stars. That ranks it above 28 percent of graded dealers around Rochester.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 13.5 percent, higher than the 9.8 percent typical near Rochester
  • Reviewers mention car buying experience most, in 41 reviews
  • Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.3 from 842 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 13.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star595 71%
4 star98 12%
3 star35 4%
2 star19 2%
1 star95 11%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 41leasing 33courteous staff 29vehicle purchase 19used car purchase 15extended warranty 14rav4 13no pressure sales 9oil change 9appointment scheduling 8

Reviews here bring up extended warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Hoselton Auto Mall

Hoselton Auto Mall is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address909 Fairport Rd, East Rochester, NY 14445
Phone585-643-1087
Websitehoselton.com
Listed featuresRentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 7 PM
Tuesday9 AM to 7 PM
Wednesday9 AM to 7 PM
Thursday9 AM to 7 PM
Friday9 AM to 6 PM
Saturday9 AM to 5 PM
SundayClosed

Common Questions

Is Hoselton Auto Mall a good dealer?
Hoselton Auto Mall earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 842 public reviews averaging 4.3 stars, with 13.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Hoselton Auto Mall inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in East Rochester. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Hoselton Auto Mall open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Rochester, NY. Found a car here? Book a pre purchase inspection in Rochester, NY before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500