Sutherland Auto Sales

Buyer's Guide grade B · 60 public reviews · September 2026

Sutherland Auto Sales earns a B. 60 public reviews average 4.7 stars and 6.7 percent are one or two stars. That ranks it above 64 percent of graded dealers around Rochester.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 6.7 percent, lower than the 9.8 percent typical near Rochester
Reviewers mention BMW most, in 12 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.7 from 60 public reviews. After the grade pulls it toward the national average, it counts as 4.58. 6.7 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6. How the grade works.

How the Stars Break Down

5 star54 90%

4 star2 3%

3 star0 0%

2 star0 0%

1 star4 7%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

BMW 12easy process 7convertible 3timely transaction 3no pressure sales 3buying process 3sales experience 3long distance deal 2low mileage 2car condition 2

Buying From Sutherland Auto Sales

Sutherland Auto Sales is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	9 Monroe Ave, Pittsford, NY 14534
Phone	585-381-3650
Website	sutherlandautosales.com
Listed features	Sells used vehicles, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	9 AM to 5 PM
Tuesday	9 AM to 5 PM
Wednesday	9 AM to 5 PM
Thursday	9 AM to 5 PM
Friday	9 AM to 5 AM
Saturday	10 AM to 3 PM
Sunday	Closed

Common Questions

Is Sutherland Auto Sales a good dealer?

Sutherland Auto Sales earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 60 public reviews averaging 4.7 stars, with 6.7 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Sutherland Auto Sales inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Pittsford. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Sutherland Auto Sales open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

AVan Bortel Ford, Inc.1.8 miles AHoselton Nissan1.9 miles BHoselton Auto Mall1.9 miles FHoselton Pre-Owned Super Center1.9 miles BCortese Lincoln5.7 miles BBob Johnson Toyota6.2 miles

Buyers Also Look At

FHoselton Pre-Owned Super CenterEast Rochester ABalkan MotorsEast Rochester FSpecial Interest AutoRochester AUniversal Imports of RochesterRochester

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Rochester, NY. Found a car here? Book a pre purchase inspection in Rochester, NY before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Sutherland Auto Sales before you sign.

951-267-8500 Call now

Inspect a car at Sutherland Auto Sales

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500