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Dealers / Raleigh, NC / Empire Motors
Used car dealerRaleigh, NC
B

Empire Motors

Buyer's Guide grade B · 514 public reviews · September 2026

Empire Motors earns a B. 514 public reviews average 4.3 stars and 15 percent are one or two stars. That ranks it above 30 percent of graded dealers around Raleigh.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 15 percent, higher than the 11 percent typical near Raleigh
  • Reviewers mention car buying experience most, in 39 reviews
  • Used car dealer

Why It Got a B

The star average is 4.3 from 514 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 15 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star409 80%
4 star20 4%
3 star8 2%
2 star5 1%
1 star72 14%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 39used cars 29car selection 28kind staff 24first car purchase 19warranty 18test drive 15quick process 13no pressure sales 6reliable cars 4

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Empire Motors

Empire Motors is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address3610 S Wilmington St, Raleigh, NC 27603
Phone919-779-9222
Websiteempiremotorsnc.com
Listed featuresSells used vehicles, Credit cards, Debit cards, Phone pay
TypeUsed car dealer

Common Questions

Is Empire Motors a good dealer?
Empire Motors earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 514 public reviews averaging 4.3 stars, with 15 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Empire Motors inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Raleigh. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Raleigh, NC. Found a car here? Book a pre purchase inspection in Raleigh, NC before you sign.

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Details

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The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500