Crossroads Ford of Wake Forest
Buyer's Guide grade B · 2,454 public reviews · September 2026
Crossroads Ford of Wake Forest earns a B. 2,454 public reviews average 4.5 stars and 10.8 percent are one or two stars. That ranks it above 55 percent of graded dealers around Raleigh.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 10.8 percent, level with the 11 percent typical near Raleigh
- Reviewers mention truck selection most, in 17 reviews
- Closed Sundays · Ford dealer
Why It Got a B
The star average is 4.5 from 2,454 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 10.8 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Reviews here bring up transmission issues, warranty work. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.
Buying From Crossroads Ford of Wake Forest
Crossroads Ford of Wake Forest sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 10101 Capital Blvd, Wake Forest, NC 27587 |
|---|---|
| Phone | 919-246-9645 |
| Website | crossroadsfordwakeforest.com |
| Listed features | Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay |
| Type | Ford dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 8 PM |
| Wednesday | 9 AM to 8 PM |
| Thursday | 9 AM to 8 PM |
| Friday | 9 AM to 8 PM |
| Saturday | 9 AM to 8 PM |
| Sunday | Closed |
Common Questions
Is Crossroads Ford of Wake Forest a good dealer?
Can I get a car at Crossroads Ford of Wake Forest inspected before I buy?
How is the grade worked out?
Is Crossroads Ford of Wake Forest open on Sunday?
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122 points, a full scan and a road test, on the lot, same day report.