Used car dealerRaleigh, NC

Byrider Raleigh

Buyer's Guide grade B · 1,017 public reviews · September 2026

Byrider Raleigh earns a B. 1,017 public reviews average 4.4 stars and 14.6 percent are one or two stars. That ranks it above 37 percent of graded dealers around Raleigh.

At a glance

Mostly happy buyers, with a small share of complaints.
Complaint share 14.6 percent, higher than the 11 percent typical near Raleigh
Reviewers mention vehicle selection most, in 59 reviews
Closed Sundays · Used car dealer

Why It Got a B

The star average is 4.4 from 1,017 public reviews. After the grade pulls it toward the national average, it counts as 4.39. 14.6 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star804 79%

4 star49 5%

3 star15 1%

2 star17 2%

1 star132 13%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

vehicle selection 59car buying experience 58respectful staff 32warranties 30easy process 27down payment 22reliable vehicles 6approval process 5wait time 4byrider 3

Buying From Byrider Raleigh

Byrider Raleigh is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address	5101 New Bern Ave, Raleigh, NC 27610
Phone	919-268-4790
Website	byriderraleigh.com
Listed features	Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards
Type	Used car dealer

Hours

Monday	9 AM to 6 PM
Tuesday	9 AM to 6 PM
Wednesday	9 AM to 6 PM
Thursday	9 AM to 7 PM
Friday	9 AM to 7 PM
Saturday	10 AM to 4 PM
Sunday	Closed

Common Questions

Is Byrider Raleigh a good dealer?

Byrider Raleigh earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,017 public reviews averaging 4.4 stars, with 14.6 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.

Can I get a car at Byrider Raleigh inspected before I buy?

Yes. PPI Auto sends an inspector to the car on the lot in Raleigh. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.

How is the grade worked out?

It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Is Byrider Raleigh open on Sunday?

Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

BPhoenix Motors Inc.under a mile ARDU Autounder a mile FA+ Auto Salesunder a mile BCity Cars1.7 miles BCarsNc Inc8.5 miles BPhoenix Motors Of Raleigh Nc Inc.8.9 miles

Buyers Also Look At

ATru MotorsRaleigh ADriveTime Used CarsRaleigh ARDU AutoRaleigh BSign and Drive of Raleigh AutoRaleigh

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Raleigh, NC. Found a car here? Book a pre purchase inspection in Raleigh, NC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Byrider Raleigh before you sign.

951-267-8500 Call now

Inspect a car at Byrider Raleigh

Send the car details and we will call you back.

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500