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Dealers / Raleigh, NC / Auction Direct USA Raleigh NC
Used car dealerRaleigh, NC
B

Auction Direct USA Raleigh NC

Buyer's Guide grade B · 3,349 public reviews · September 2026

Auction Direct USA Raleigh NC earns a B. 3,349 public reviews average 4.5 stars and 9.5 percent are one or two stars. That ranks it above 57 percent of graded dealers around Raleigh.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 9.5 percent, lower than the 11 percent typical near Raleigh
  • Reviewers mention car buying experience most, in 318 reviews
  • Open Sundays · Used car dealer

Why It Got a B

The star average is 4.5 from 3,349 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 9.5 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star2,703 81%
4 star246 7%
3 star82 2%
2 star66 2%
1 star252 8%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

car buying experience 318kind staff 159car selection 141easy process 135no pressure sales 74vehicle selection 70test drive 55finding the right car 29interest rate 20loaner car 8

Buying From Auction Direct USA Raleigh NC

Auction Direct USA Raleigh NC is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address7601 Glenwood Ave, Raleigh, NC 27612
Phone844-678-8048
Websiteauctiondirectusa.com
Listed featuresBuys vehicles, Rentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery
TypeUsed car dealer

Hours

Monday9 AM to 9 PM
Tuesday9 AM to 9 PM
Wednesday9 AM to 9 PM
Thursday9 AM to 9 PM
Friday9 AM to 8 PM
Saturday9 AM to 8 PM
Sunday12 PM to 5 PM

Common Questions

Is Auction Direct USA Raleigh NC a good dealer?
Auction Direct USA Raleigh NC earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 3,349 public reviews averaging 4.5 stars, with 9.5 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Auction Direct USA Raleigh NC inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Raleigh. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Auction Direct USA Raleigh NC open on Sunday?
Its listed Sunday hours are 12 PM to 5 PM. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Raleigh, NC. Found a car here? Book a pre purchase inspection in Raleigh, NC before you sign.

Buying from this lot?

Inspect it on the lot

We check the car at Auction Direct USA Raleigh NC before you sign.

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Inspect a car at Auction Direct USA Raleigh NC

Send the car details and we will call you back.

Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500