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Dealers / Raleigh, NC / Thompson Buick GMC
GMC dealerRaleigh, NC
B

Thompson Buick GMC

Buyer's Guide grade B · 1,844 public reviews · September 2026

Thompson Buick GMC earns a B. 1,844 public reviews average 4.3 stars and 14.4 percent are one or two stars. That ranks it above 31 percent of graded dealers around Raleigh.

At a glance

  • Mostly happy buyers, with a small share of complaints.
  • Complaint share 14.4 percent, higher than the 11 percent typical near Raleigh
  • Reviewers mention new truck most, in 150 reviews
  • Closed Sundays · GMC dealer

Why It Got a B

The star average is 4.3 from 1,844 public reviews. After the grade pulls it toward the national average, it counts as 4.30. 14.4 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.

How the Stars Break Down

5 star1,425 77%
4 star106 6%
3 star48 3%
2 star51 3%
1 star214 12%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

new truck 150new car purchase 24gmc acadia 8routine maintenance 8truck repair 6lack of communication 6transmission replacement 4diagnostic fee 4express lube 3no appointment needed 3

Reviews here bring up transmission replacement. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Thompson Buick GMC

Thompson Buick GMC sells new GMC vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address2600 Wake Forest Rd Ste b, Raleigh, NC 27609
Phone919-578-9770
Websitethompsoncars.net
Listed featuresRentals, Car wash, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay
TypeGMC dealer

Hours

Monday9 AM to 8 PM
Tuesday9 AM to 8 PM
Wednesday9 AM to 8 PM
Thursday9 AM to 8 PM
Friday9 AM to 8 PM
Saturday9 AM to 6 PM
SundayClosed

Common Questions

Is Thompson Buick GMC a good dealer?
Thompson Buick GMC earns a B in the PPI Auto Buyer's Guide. Mostly happy buyers, with a small share of complaints. The grade reads 1,844 public reviews averaging 4.3 stars, with 14.4 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Thompson Buick GMC inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Raleigh. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.
Is Thompson Buick GMC open on Sunday?
Its listing shows it closed on Sunday. Hours change, so call before you drive over.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Raleigh, NC. Found a car here? Book a pre purchase inspection in Raleigh, NC before you sign.

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Details

No payment now · We confirm scheduling before any work

The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500