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Dealers / Raleigh, NC / Hendrick Preowned of Cary
Used car dealerCary, NC
C

Hendrick Preowned of Cary

Buyer's Guide grade C · 185 public reviews · September 2026

Hendrick Preowned of Cary earns a C. 185 public reviews average 4.1 stars and 18.9 percent are one or two stars. That ranks it above 17 percent of graded dealers around Raleigh.

At a glance

  • Mixed. Many buyers were happy, but a real share were not.
  • Complaint share 18.9 percent, higher than the 11 percent typical near Raleigh
  • Reviewers mention easy process most, in 12 reviews
  • Used car dealer

Why It Got a C

The star average is 4.1 from 185 public reviews. After the grade pulls it toward the national average, it counts as 4.12. 18.9 percent of reviews are one or two stars. To reach a B it would need an adjusted rating of 4.2 and a complaint share of 15 percent or less. How the grade works.

How the Stars Break Down

5 star128 69%
4 star15 8%
3 star7 4%
2 star4 2%
1 star31 17%

What Reviewers Talk About

The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.

easy process 12answering questions 12warranty 10kind staff 8finance office 7quick process 4test drive 3economical car 2product knowledge 2financing 2

Reviews here bring up warranty. A topic showing up does not say which way the review went, but those are the subjects that tend to surface after a sale goes badly. Have any car from this lot checked before you sign. What review words tell you.

Buying From Hendrick Preowned of Cary

Hendrick Preowned of Cary is an independent used car lot. Independent lots range from excellent to poor, and the car in front of you matters more than the sign out front. Ask whether the car is sold as is and read the Buyers Guide sticker in the window. What as is means.

Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.

Dealer Details

Address70 Mackenan Dr, Cary, NC 27511
Phone919-238-4380
Websitehendrickpreownedcary.com
Listed featuresOil changes, Service department, Phone pay, Delivery
TypeUsed car dealer

Common Questions

Is Hendrick Preowned of Cary a good dealer?
Hendrick Preowned of Cary earns a C in the PPI Auto Buyer's Guide. Mixed. Many buyers were happy, but a real share were not. The grade reads 185 public reviews averaging 4.1 stars, with 18.9 percent at one or two stars. It rates past buyers' experience with the dealer, not any single car.
Can I get a car at Hendrick Preowned of Cary inspected before I buy?
Yes. PPI Auto sends an inspector to the car on the lot in Cary. You do not have to be there. The inspection covers 122 points, a full OBD-II scan with readiness monitors, a road test and photos of anything found, and the report comes the same day. Ask the dealer to hold the car while it is checked.
How is the grade worked out?
It needs 20 or more public reviews. The star average is pulled toward the national average by 25 average reviews so a short record cannot jump the line, and the share of one and two star reviews sets a ceiling. The full method is on our grading page.

Other Graded Dealers Nearby

Buyers Also Look At

Grades update when public reviews do. Is this your dealership and something here is out of date? Tell us. See every graded dealer in Raleigh, NC. Found a car here? Book a pre purchase inspection in Raleigh, NC before you sign.

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Details

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The grade covers the dealer. We check the car.

122 points, a full scan and a road test, on the lot, same day report.

Call 951-267-8500