Capital Ford
Buyer's Guide grade B · 4,052 public reviews · September 2026
Capital Ford earns a B. 4,052 public reviews average 4.5 stars and 11 percent are one or two stars. That ranks it above 53 percent of graded dealers around Raleigh.
At a glance
- Mostly happy buyers, with a small share of complaints.
- Complaint share 11 percent, level with the 11 percent typical near Raleigh
- Reviewers mention accommodating staff most, in 101 reviews
- Closed Sundays · Ford dealer
Why It Got a B
The star average is 4.5 from 4,052 public reviews. After the grade pulls it toward the national average, it counts as 4.49. 11 percent of reviews are one or two stars. To reach an A it would need an adjusted rating of 4.6 and a complaint share of 8 percent or less. How the grade works.
How the Stars Break Down
What Reviewers Talk About
The subjects that come up most in public reviews of this dealer, with how many reviews mention each one.
Buying From Capital Ford
Capital Ford sells new Ford vehicles and usually takes trade ins, so its used lot is a mix of brands. A certified car from the brand program comes with a factory backed warranty. A used car that is not certified is sold on the same terms as any other used car, so read the window sticker. How certified cars work.
Whatever the grade, the grade is about the dealer. The car is its own question. Ask the dealer if an independent inspection is allowed before you sign. A good lot says yes.
Dealer Details
| Address | 4900 Capital Blvd, Raleigh, NC 27616 |
|---|---|
| Phone | 919-823-7018 |
| Website | capitalford.com |
| Listed features | Rentals, Oil changes, Service department, Sells used vehicles, Checks, Credit cards, Debit cards, Phone pay, Delivery |
| Type | Ford dealer |
Hours
| Monday | 9 AM to 8 PM |
|---|---|
| Tuesday | 9 AM to 8 PM |
| Wednesday | 9 AM to 8 PM |
| Thursday | 9 AM to 8 PM |
| Friday | 9 AM to 8 PM |
| Saturday | 9 AM to 8 PM |
| Sunday | Closed |
Common Questions
Is Capital Ford a good dealer?
Can I get a car at Capital Ford inspected before I buy?
How is the grade worked out?
Is Capital Ford open on Sunday?
Other Graded Dealers Nearby
Buyers Also Look At
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122 points, a full scan and a road test, on the lot, same day report.